At the Msys Connect India partner certification session, AEM Networks showed why proper testing, certification and troubleshooting matter in today’s copper and fibre installations.

AEM Networks took part in the Msys Connect India Private Limited Partner Certification Programme in Chennai on 17 April 2026, sharing practical expertise with cable installers on how to improve installation quality across copper and fibre infrastructure.

“One of the key themes that emerged from the session was the need to move installers beyond a common industry misconception: that if a network link comes up, the network is therefore performing as required.”

AEM Networks’ Jacob Jismoan, DCD, who worked with participants to strengthen their technical capabilities in key areas such as certification, testing and troubleshooting. The session was designed not merely to introduce testing equipment, but to help installers better understand how accurate testing practices can improve network reliability, reduce rework and raise overall installation efficiency.

Moving beyond “link up means OK”
One of the key themes that emerged from the session was the need to move installers beyond a common industry misconception: that if a network link comes up, the network is therefore performing as required.

While a successful link may suggest basic connectivity, it does not confirm whether the installed cabling meets the required performance standards. Issues such as NEXT, Return Loss and Alien Crosstalk may not be immediately visible to installers, but they can have a major impact on network performance, especially as bandwidth demands continue to rise.

The session highlighted that certification is therefore not a box-ticking exercise. It is a critical step in validating whether the installed infrastructure is ready to support real-world performance requirements.

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Where installers needed the most support
Participants were generally familiar with basic installation concepts. However, the session showed that many installers still faced challenges when precision was required.

The most common area of difficulty was interpreting test results and diagnosing failures. Installers could often carry out a test, but struggled to understand what the results meant, where the fault originated, and what corrective action was required.

There were also gaps in executing the correct test procedures, particularly around choosing the right test limits, standards and set-up conditions. This is significant because relying on default settings or using the wrong certification limit can lead to misleading results.

Another area of emphasis was termination quality. Even small errors in termination practices can create major performance issues, affecting signal integrity and link reliability.

How AEM solutions simplified testing
AEM Networks demonstrated how its solutions are designed to make testing and troubleshooting more intuitive for field teams.

The user interface helped simplify test execution, reducing the learning curve for installers and allowing them to carry out tests with greater confidence. Participants were especially impressed by the speed of testing and reporting, as well as the ability to quickly identify and fix faults without repeated trial-and-error.

Visual fault identification was another important feature demonstrated during the session. By showing distance to fault and parameter-specific failures, AEM solutions helped installers move from guesswork to targeted troubleshooting. This enables faults to be fixed at the source, improving productivity and reducing unnecessary rework.

The remote screen capability also stood out to participants, as it supports easier collaboration and clearer visibility during testing.

“Today’s networks demand far more than just basic link-up validation. Through these certification programmes, our objective is to help installers, consultants, and end-users adopt a more standards-driven and performance-focused approach towards network testing, assurance, and lifecycle reliability”

Practical lessons from the field
The session reinforced several practical best practices for installers working on copper and fibre infrastructure.

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Installers were encouraged to always certify against the correct standard and limit, rather than relying on default test settings. Proper termination quality was also stressed, given how minor errors can lead to major network performance problems.

Participants were also advised to make better use of diagnostic tools to identify and resolve faults at the source, rather than relying on trial-and-error. Maintaining consistency in testing methodology across projects was another key takeaway, as inconsistent testing practices can create confusion and weaken confidence in reported results.

The importance of validating patch cords and test adapters before use was also highlighted. Faulty or unsuitable accessories can compromise test accuracy, leading installers to misdiagnose problems. Finally, the session reinforced the need to re-test after corrections, rather than assuming that a fix has worked.

Demonstrations that made the message clear
The hands-on demonstrations helped translate technical concepts into practical field relevance.

Among the most impactful demonstrations were live wiremap and length determination tests when one end was open, as well as side-by-side testing that showed the speed and clarity advantages of AEM solutions. Real-world troubleshooting scenarios also resonated strongly with installers, as they reflected the kinds of challenges they encounter on actual job sites.

For many participants, the value of the session lay in seeing how a structured testing approach can help them diagnose problems faster, complete jobs more efficiently and deliver installations with greater confidence.

Building capability for better networks
As networks become more central to business operations, cloud applications, AI workloads and high-bandwidth digital services, the quality of the underlying cabling infrastructure matters more than ever. Poor installation or incomplete testing can result in performance issues that are costly to diagnose later.

“AEM Networks demonstrated how its solutions are designed to make testing and troubleshooting more intuitive for field teams.“

Through its participation in the Msys Connect India Partner Certification Programme, AEM Networks helped reinforce the importance of proper certification and disciplined testing methodology. The session also showed how the right tools can make advanced testing more accessible to installers, enabling them to deliver higher-quality, more reliable and more efficient network installations.

For AEM Networks, the programme was also aligned with its broader focus on helping organisations make their networks Future Smart – ready not only for today’s connectivity needs, but for the higher performance demands of tomorrow.