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S40 Sapphire Care Plan - 3 Year

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  • S40 Sapphire Care Plan – 3 Year
    • S40 Sapphire Care Plan - 3 Year

    S40 Sapphire Care Plan – 3 Year

    • Rapid response support with free loan unit dispatch and priority shipping to minimize downtime during critical splicing operations.

    • Annual preventive maintenance includes cleaning, adjustment, calibration and electrode replacement to keep the S40 operating at factory performance.

    • One free accessory each year (choice of standard cleaver, pro cleaver, battery or hand-tool set) to extend tool capability.

    • Accidental damage repair coverage (one occurrence per year) plus remote troubleshooting and comprehensive video-conference training for operators.

    • Hassle-free administration across Europe and USA with clear T&Cs, centralized billing options and dedicated customer care for warranty claims, ensuring rapid restoration of field operations and lower costs.

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    Key Features

    • 3-year comprehensive service coverage for FiberMASTER S40.

    • Free return/priority shipping within covered regions.

    • Free loan unit(s) while your splicer is serviced.

    • Annual preventive maintenance: cleaning, adjustment, calibration, electrode replacement.

    • Accidental damage repair — one covered occurrence per year.

    • One complimentary accessory per year (customer choice).

    • Remote troubleshooting and scheduled video-conference operator training.

    • Centralized billing and dedicated customer support for warranty & claims.

    • Coverage applicable in Europe and the USA (T’s & C’s apply).

    The S40 Sapphire Care Plan (3-Year) is a comprehensive service package designed to keep your FiberMASTER S40 Adaptive Clad Alignment Fusion Splicer performing at peak efficiency with minimal downtime. Built for field teams and service managers operating across Europe and the USA, the plan combines proactive upkeep with reactive support: free annual maintenance (cleaning, adjustment, calibration and electrode replacement), priority shipping, free loan units to cover critical jobs, and one accidental-damage repair event per year. This ensures operators can focus on deployment and throughput rather than equipment logistics.

    Beyond preventative service, the Sapphire Care Plan gives practical ongoing value each year you may claim one free accessory (choose from a standard cleaver, pro cleaver, spare battery, or hand-tool set), plus remote troubleshooting and video-conference training to upskill staff quickly. Administration is straightforward and tailored to enterprise workflows with centralized billing options and dedicated customer care for warranty claims. T’s & C’s apply, and coverage is limited to specified geographic regions (Europe & USA).

    Specification Detail
    Plan name S40 Sapphire Care Plan — 3 Year
    Applicable products FiberMASTER S40 Adaptive Clad Alignment Fusion Splicer
    Geographic coverage Europe and the USA (subject to T’s & C’s)
    Duration 36 months from activation date
    Annual maintenance One scheduled service per year: cleaning, adjustment, calibration, electrode replacement
    Accidental damage One free repair occurrence per year (terms apply)
    Accessories One free accessory per year (standard cleaver, pro cleaver, battery, or hand-tool set)
    Loan units Free temporary loan unit(s) provided during approved repair periods
    Shipping Free shipping for covered service and warranty repairs within covered regions
    Training Video-conference training sessions included (number and duration per T&C)
    Support Remote troubleshooting and dedicated customer care for warranty claims
    Exclusions / limits Subject to full T’s & C’s: exclusions, claim limits and administrative requirements apply
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    Accessory Included as Annual Free Option? Short description Suggested use
    Standard Cleaver Yes (choice) Precision mechanical cleaver for routine fiber preparation. Daily splicing operations, field crews.
    Pro Cleaver Yes (choice) High-precision cleaver for specialty fibers and higher yield requirements. Critical jobs, multimode/specialty fiber work.
    Spare Battery Yes (choice) OEM battery pack to extend field runtime between charges. Long shifts, remote sites without reliable power.
    Hand-tool Set Yes (choice) Essential splicing hand tools (strippers, tweezers, scissors, cleaning tools). Onsite repairs and fiber prep support.
    Loan Unit (temporary) No (provided when needed) Temporary FiberMASTER S40 unit supplied during service repairs. Maintain continuity of operations while main unit is serviced.

    Enjoy:

    • Nearly 30 Years of Experience
    • Reliable Suppliers
    • Quality Products
    • Free Technical Consultation
    • Tailoring Custom Solution
    • Expert Technical Support
    • No Hidden-Fees

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    S40 Sapphire Care Plan – 3 Year

    Israel's Leading Businesses Choose DCT

    Israel's Leading Businesses Choose DCT

    DCT’s Skilled Management Team has more than twenty-five years of experience and expertise in the local business environment, coupled with a highly motivated group of employees, positions us as the preferred supplier among the major customers in the industry.

    DCT Competitive Edge is the prompt response to our customer needs, the online and on-site direct technical support, professional consulting for the best cost/performance solution, on-time delivery, long-term maintenance, and support.

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